Using the iPad 3G for Remote Support

I’ve been wondering if, once the “coolness factor” wears off… I’ll be able to use my new, shiny, 64GB, 3G iPad for something besides impressing my non-computer oriented friends and family… you know… for something… well… “business related”… and now, I think I’ve found it! I recently purchased the Wyse “Pocket Cloud” iPad app to [...]

I’ve been wondering if, once the “coolness factor” wears off… I’ll be able to use my new, shiny, 64GB, 3G iPad for something besides impressing my non-computer oriented friends and family… you know… for something… well… “business related”… and now, I think I’ve found it!

I recently purchased the Wyse “Pocket Cloud” iPad app to use for remote controlling our client’s servers… then, I wondered… Could I use the remote session as a jumping point to launch a support session to any/all of our clients…?

Turns out… it works fabulously… if the iPad is doing the controlling… I didn’t spend too much time on using the iPad as the client… every time I attempted that… I ended up getting disconnected… “Controlling” from the iPad, like I said, works great!

Check it out… Click here to watch the video!!

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